Our partner network
EPAK is partnering with companies all over the world, ranging from small family-owned businesses to worldwide operating companies. This partner network is steadily growing and represents one of the most valuable assets to EPAK. Today, there are more than 30 partners located in 22 different countries on 4 continents.
The best partnerships aren't based on a mere common goal but on a shared path and a big amount of passion
Nancy | Marvel S.A.
Greece
Of course we promote EPAK... Always!!
Nima | BSG Networks
Iran
We all know how communication is important at sea and we know how important is technical support specially at sea, and this is what EPAK is famous for. Easy to reach, Quick Response and Great Support.Enjoy Sailing with EPAK!
Magne | Offshore Communication
Norway
It's always a pleasure to work with EPAK engineering guys.Meet Turan Elektronik - EPAK Turkey
Providing outstanding customer service with many years of experience in satellite systems
Turan Elektronik has been a close partner for many years, working with EPAK since 2013. In this interview Mr. Duran - General Manager- speaks about his experience.
Who are your main customers and what do they value? Our main customers are individual motor yachts, vessel owners and shipyards. In addition to that we work with Marine companies as product supplier as well as the defense industry. The main expectations of our customers are high quality products with brand new technologies, reliability, uninterrupted technical support either remotely or at the installation site and an easy access to spare parts when it is needed. What did you do before becoming EPAK partner? We were working on SMATV systems (hospitals, hotels, mass houses) fiber optic projects, video surveillance systems, hi-fi music and sound systems before starting to work with EPAK and we are still working in this area. How did your business change since you partner with EPAK? Our knowledge and experiences regarding satellite systems has developed over time with the outstanding support and training from EPAK. With their help our customer base has significantly expanded. This strong cooperation and harmony between us and EPAK gave us the chance to respond to our customers’ needs in the most efficient and accurate way.
Who are your main customers and what do they value? Our main customers are individual motor yachts, vessel owners and shipyards. In addition to that we work with Marine companies as product supplier as well as the defense industry. The main expectations of our customers are high quality products with brand new technologies, reliability, uninterrupted technical support either remotely or at the installation site and an easy access to spare parts when it is needed. What did you do before becoming EPAK partner? We were working on SMATV systems (hospitals, hotels, mass houses) fiber optic projects, video surveillance systems, hi-fi music and sound systems before starting to work with EPAK and we are still working in this area. How did your business change since you partner with EPAK? Our knowledge and experiences regarding satellite systems has developed over time with the outstanding support and training from EPAK. With their help our customer base has significantly expanded. This strong cooperation and harmony between us and EPAK gave us the chance to respond to our customers’ needs in the most efficient and accurate way.
What is the biggest challenge in your everyday business?
The biggest challenges in our everyday business are mostly related to economic factors. The unpredictability and inconsistency of exchange rates in Turkey are really challenging when it comes to delivering the best possible prices and being competitive against other companies in the sector.
Your biggest success with EPAK?
One of our biggest success with EPAK was our first VSAT installation to a 55 meters cruise ship. Since then our collaboration has brought us to much more success in sales.
What specific features do you like most about EPAK’s antenna?
One of the first things we like about EPAK antennas is the built quality. The mechanical quality is one of the best in its field. Overall product quality and technology is decent. Also the user experience we can offer to our customers, when we consider how easy it is to use the antennas, is something we are happy about.
Would you recommend others to work with EPAK?
Definitely. The reliability of German Engineering is one of the best in the world. The remote support EPAK gives us is on point and really efficient.
Mr. Duran Alptekin - General Manager
Mr. Cemalhan Alptekin - IT and Communication
We are looking for new distribution and technical support partners to join EPAK's worldwide community.
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